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<br><br>This is what I love about the net! Thanks for this book recommendation, Jim. I haven't heard of it before. I'll give it a look. I've read Getting to Yes, which apparently was a predecessor to this book, and I thought it was quite good.<br>For anyone who wants to brush up, there's a great book titled Difficult Conversations written by folks who have dealt with everything from marital disputes to the Israeli-Palestinian conflict, and they did a fantastic job of boiling down discussion dynamics to a concise little book.
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