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Black Diamond issue recall on Whippets
- Randito
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18 Nov 2014 22:03 #222933
by Randito
Black Diamond issue recall on Whippets was created by Randito
Curse this blank posting bug!
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18 Nov 2014 22:04 #222934
by Randito
Replied by Randito on topic Re: Black Diamond issue recall on Whippets
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18 Nov 2014 22:05 #222935
by Randito
Replied by Randito on topic Re: Black Diamond issue recall on Whippets
Salt Lake City, Utah (November 18, 2014) - Black Diamond Equipment, Ltd. in cooperation with the U.S. Consumer Product Safety Commission (CPSC), voluntarily announced a recall of a limited number of recently produced Whippet (111536) and Carbon Whippet Ski Poles (111535) because of a possibility that the pick could break during normal use. This recall is a result of a small quantity of picks receiving an incorrect heat treatment. While only small quantities of picks are affected, in the interest of customer safety Black Diamond has decided to voluntarily recall all potentially affected units.
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- Randito
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18 Nov 2014 22:08 #222936
by Randito
Replied by Randito on topic Re: Black Diamond issue recall on Whippets
The manufacturing run of Whippet and Carbon Whippet Ski Poles produced from May 1 2013 through January 15 2014 are affected and should be identified in the following way
Check to see if there is a combination of a notch in the Whippet pick AND shiny, polished material. If both of these features are present, this indicates the product falls within the scope of this recall and should be returned. See What to do if you have product that is affected for further information.
Check to see if there is a combination of a notch in the Whippet pick AND shiny, polished material. If both of these features are present, this indicates the product falls within the scope of this recall and should be returned. See What to do if you have product that is affected for further information.
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- Randito
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18 Nov 2014 22:10 #222937
by Randito
Replied by Randito on topic Re: Black Diamond issue recall on Whippets
The above criteria are enough to identify affected product but it is also possible to check the five-digit date code located under the Flicklock lever. The Flicklock lever must be removed in order to view the date code but use caution as the pole can be damaged during removal. The first 2 numbers represent the year and the last 3 numbers represent the day of the year. Whippet and Carbon Whippet Ski Poles with the date codes from 13121 to 14015 are affected.
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18 Nov 2014 22:11 #222938
by Randito
Replied by Randito on topic Re: Black Diamond issue recall on Whippets
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18 Nov 2014 22:12 #222939
by Randito
Replied by Randito on topic Re: Black Diamond issue recall on Whippets
I think the blank posting bug might have something to due with commas or quotation marks...
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- Jason4
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19 Nov 2014 08:45 #222942
by Jason4
Replied by Jason4 on topic Re: Black Diamond issue recall on Whippets
Thanks for the heads up, I just bought my GF a whippet that might fall into that range. I'll have to check for the notch.
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- Chris
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30 Dec 2014 13:55 #223386
by Chris
Replied by Chris on topic Re: Black Diamond issue recall on Whippets
thanks for posting Randy. Mine is unfortunately recalled...
Chris
Chris
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- water
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31 Dec 2014 00:19 #223395
by water
Replied by water on topic Re: Black Diamond issue recall on Whippets
very quick fix. fill out warranty claim, once verified under recall, provide picture of destroyed whippet (break pick and shaft), had a new one in 2 business days. (SLC-PDX) It was sent 2day UPS shipping.
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- dave095790
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31 Dec 2014 19:14 #223404
by dave095790
Replied by dave095790 on topic Re: Black Diamond issue recall on Whippets
I agree. Both my whippets were recalled and new ones sent almost immediately. BD did a great job of getting the "bad" off the market and got the "good" back on the market. I look forward to BD's improvement on the product.
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